KarmanFlow Start with Observe

Who it's for

For brands on three or more channels, from two or more places.

Starting in the middle market. Built for enterprise from day one.

Stores, your own online store and marketplaces, shipped from your own warehouses or a third-party warehouse.

Start with Observe How it works

Is it a fit?

Three signs KarmanFlow fits.

  • Stores and marketplaces

    You run multiple stores plus at least one marketplace and the availability story does not survive a launch.

  • One order, many systems

    Order, hold, fulfilment, return, and refund stories live in different systems and your customer service team stitches them by hand.

  • Agents need a boundary

    You want to use AI agents in operations but cannot give a model a write path without a real approval boundary.

  • Acts and reports
  • Asks
  • Asks higher up
  • Never

Brand owners

You get

  • Rules that say what the agent may do alone, and when it asks.
  • Prices stay your call. Agent K proposes; you decide.Asks
  • No change that lets Agent K do more without a second person.Asks higher up
  • Suggestions to change a rule, with the approvals behind them. An accepted change runs in watch first: Agent K marks each case it covers, books nothing and still asks.Asks

Heads of operations

You get

  • Where each order ships from, with the score for every place considered.Acts and reports
  • Stock moves planned to cover orders early. Receiving one takes a person's yes.Acts and reportsAsks
  • Orders that no longer have the stock to meet their date, found the moment a delivery slips, before any shopper asks.Acts and reports
  • Count differences settled by someone other than the counter.Asks

Customer service

You get

  • "Where is my order?" answered from the order and shipment record.Acts and reports
  • A date is never replaced quietly Never: a new date goes to the shopper to accept.
  • Back-in-stock notes sent only for units that are available.Acts and reports
  • A substitute offered only with the shopper's and the order owner's yes.Asks

Finance

You get

  • Every refund, capture and void that KarmanFlow starts needs a person's approval tied to that payment and amount.Asks higher up
  • Carrier spend above the limit you set comes to you first.Asks higher up
  • Nothing is spent on an order held for a payment check.Never
  • Carrier spend counted per promise, every booking and retry together.

Developers

You get

  • Rules are typed data. Each reads back as one sentence generated from its definition.
  • Rules set through the API, an import or a partner system follow the same stages and read back in the same words.
  • Every agent decision writes a trace, and its receipt holds the decision.
  • What-if questions run the real rules without changing anything.

Developer docs and the API explorer open with your invitation.

Who builds KarmanFlow

The KarmanFlow team has more than 20 years on four sides of order systems: running them inside a business, helping retailers choose one, leading implementations, and building sourcing, allocation and connector frameworks.

Start

Bring the date your team struggles to hit.

Start free on your own exports, with nothing written back. An invitation also opens the working demo, developer docs and tutorials.

Start with Observe