Command surface

43 command packages. One governed write path.

Every domain your operations team touches — inventory, orders, fulfillment, customer service, sourcing, channels, connectors, payments, analytics, and platform — runs through the same command boundary. One receipt shape. One approval model. One audit trail.

Ten domains

The operational domains in the command surface.

Each domain is one or more command packages. Every package in every domain uses the same CommandMetadataInput envelope, writes to command_receipts, and emits at least one domain event.

Inventory truth

8pkgs

On-hand, reserved, incoming, allocated — one answer your team can defend

  • Inventory adjustment
  • Stock reconciliation
  • Snapshot import
  • Cycle count
  • Oversell policy
  • Future inventory
  • Safety stock
  • Stock transfer

Orders and reservations

2pkgs

Hold inventory against real orders, not promises

  • Reservation create/cancel
  • Order lifecycle
  • Allocation preview
  • Fulfillment handoff

Fulfillment orchestration

1pkg

Governed handoff at every step from order to shipment

  • Fulfillment order
  • Shipment
  • Return
  • Exception routing

Customer service

1pkg

Delivery questions, cancellations, refunds, with context, not guesswork

  • Order hold
  • Cancellation
  • Refund initiation
  • Delivery-status resolution
  • Agent-assisted support

Sourcing and allocation

3pkgs

Simulate and commit before allocation runs

  • Allocation strategy
  • Substitute sourcing
  • Dropship routing
  • Account allocation
  • Simulation preview

Channels and commerce

3pkgs

Channel availability with freshness guarantees

  • Channel publication
  • Marketplace feeds
  • Commerce market config
  • Freshness enforcement

Connectors and ingestion

4pkgs

Governed intake from any source with source authority

  • Connector lifecycle
  • Source ingestion
  • File drop pipeline
  • Ingestion authority
  • Replay and retry

Payments

2pkgs

Payment facts beside the operational actions they affect

  • Payment capture
  • Refund initiation
  • Provider event receipt
  • Billing export

Analytics and signals

4pkgs

Receipts and events as the base for every downstream system

  • Event rollups
  • Metric snapshots
  • Alert rules
  • Incident signals
  • Analytics export

Platform fabric

15pkgs

Approvals, automation, identity, webhooks, and agent surfaces

  • Approval gates
  • Scheduled jobs
  • Webhook delivery
  • Agent actions
  • Identity and roles
  • Tenant management
  • Onboarding
  • Feature flags
  • Progressive actions
  • Workflow automation

The write boundary

Four facts that apply to all 43 packages.

The write boundary is not per-domain. These four properties apply uniformly. A command from the inventory domain and a command from the agent domain share the same receipt shape, the same idempotency model, and the same audit path.

Build against it

The GraphQL API is the contract.

Every command domain exposes its writes through GraphQL mutations and its reads through GraphQL queries. The MCP catalog exposes the same commands as typed tools for agent clients.

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